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Returned Payments 💸

  • Updated

1. Why was my payment returned?

Payments may be returned for several reasons, including:

  • Incorrect or outdated bank account or PayPal information

  • Closed bank accounts

  • PayPal accounts that are not verified or not linked to the provided email

  • Technical issues with the payout provider

 

2. Does SaverLife still send payments to PayPal or Venmo?

No. SaverLife no longer sends payments to PayPal or Venmo. If either was previously on file, it can be used.

We now require ACH  information, which includes:

  • Bank account number

  • Routing number

If a valid bank account is already on file, you’re all set—just be sure it's accurate.

 

3. How do I update my payout information?

To update your payment method:

  1. Log in to your SaverLife account

  2. Go to My Account

  3. Select Payout Info

  4. Click Change and enter your bank account number and routing number

Be sure the info is accurate to prevent further delays.

4. What do I do after updating my information?

After you’ve updated your payout info, please contact us so we can verify the update and process your returned payment, if still eligible.

5. Will my payment be resent automatically?

Returned payments are not resent automatically. We’ll resend your payment after you notify us that your bank details have been updated.

Please allow up to 7–10 business days for the resend to be processed.

6. How long do I have to claim a returned payment?

Returned payments expire after 30 days.
If your payment is not successfully reissued within that window, it cannot be resent.

To avoid missing out, be sure to update your payout info promptly and let us know as soon as it’s done

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